As an alternative to using your rights under the Distance Selling Regulations (DSR), you may prefer to return or exchange items. Just make sure you request your Returns Merchandise Authorization (RMA) number and return the items within 28 days of receiving your order.
There is no charge to exchange items for a different size, however all exchanges are based on stock availability. Shipping is also free on the replacement item, but if you are based outside the EU you will need to pay taxes and duties on this.
Please note that we are only able to offer size exchanges. If you wish to exchange your item for an alternative style, we suggest that you return it for a store credit and purchase the new item separately.